NURSING DIRECTOR, AMBULATORY SPECIALTY CARE/CLINICAL PRACTICE Job Number: 00123134
Job Posting : Jun 5, 2019, 2:35:06 PM Closing Date : Jun 20, 2019, 4:59:00 AM Full-time A.M. P.M.
Posting Salary : COMPETITIVE
Organization: Health and Hospital Systems
LOCATION: AMBULATORY CLINICS
SHIFT: DAYS (WITH 24/7 RESPONSIBILITY)
The Nursing Director is responsible for the strategic direction, planning and oversite of Nursing and clinical practice within the Cook County Health (CCH) Specialty Care Centers. The Nursing Director seeks innovative approaches to develop goals and plans for the Health Centers/ Clinics in relation to system-wide vision and goals, establishment of high reliable practices and professional practice which reflects evidence based care and an excellent patient experience. The Nursing Director, Specialty Care/ Clinical Practice is responsible for ensuring clinical and management staff competence to deliver the highest standards of high quality integrated, coordinated clinical care, maintain and develop institutional policies, procedures and work flows, practice continuous quality improvement, continuous readiness and proactive financial management for the department. Works collaboratively with medical, service lines, operational, managed care and other leaders / disciplines within the Integrated Care System to design, implement and enculturate a highly reliable team based model of care which improves patient experience, patient engagement; coordination of care, quality and patient outcomes in a cost effective manner. Develops, implements and monitors initiatives that promote zero harm for employees and patients, promotes staff engagement and supports CCH growth and strategies. . Implements and puts into practice applicable Magnet standards and system wide nursing leadership initiatives for Specialty Care Health Centers and Clinics. The Nursing Director functions in a leadership and supervisory capacity providing clinical direction to the Clinic managers and clinical staff within the division of Cook County Health (CCH) Specialty Care Centers.
This position is exempt from Career Service under the CCH Personnel Rules.
Establishes roles and responsibility, performance goals and objectives for the nurses and clinical staff in accordance with Department of Nursing and Ambulatory policies, practices, and objectives
Monitors and evaluates the overall nursing/clinical staff care delivery system within the ambulatory CCH Centers to ensure integrity of patient care within established efficiency, safety, and quality standards
Makes rounds to assess and evaluate the patient experience and patient care needs and to ensure care delivered meets Standards of Care and Practice criteria for the designated specialty as required by regulatory, state, federal or professional organization's guidelines
Responsible for ensuring that nursing personnel/clinical staff provide optimal customer service and an exceptional patient experience.
Collects, reviews and analyzes patient acuity/risk status, patient volumes and staffing data to determine staffing patterns and project staffing needs, to ensure adequate staffing within each primary and specialty center
Develops education staff into Subject Matter experts for clinical practice in Specialty Care, based on professional standards principles of care delivery and team based care
Develops clinical staff roles/responsibilities and performance metrics, with an emphasis on preventive care, chronic disease management, patient education, patient self-management, smooth transitions of care across the continuum and clinical documentation
Works with and provides assistance to develop division specific quality and safety initiatives. Participates in development, implementation and evaluation of the ambulatory and specialty clinic division's Performance Improvement Program. Works with clinic managers, on duty administrators and other supervisory staff to ensure integration of high reliability practice and performance improvement activities into daily practice and workflows
Provides guidance and practice changes to prevent safety events
Establishes and reviews individual performance goals for clinic managers. Ensures they are educated and informed of all policies, procedures, performance improvement, and quality initiatives
Provides direction to clinic managers in the recruitment, training and retention of qualified clinical staff. Provides guidelines to managers and works closely with professional development staff to ensure continuous education and current, updated competencies, certification and licensure of clinical staff
Ensures staff are educated and competent and have proper tools/support to implement clinical practice standards that ensure evidence based, high reliability practices
Participates in fiscal planning for the division.
Reviews expenditures and budget to ensure labor costs and expenses are within established annual guidelines. Identifies capital and expenses critical to the delivery of high quality safe care
Demonstrate and promotes an awareness of patient rights; provides training to staff to ensure their knowledge and awareness of patient rights; functions as a patient advocate
Prepares and submits divisional performance reports on a monthly, quarterly and annual basis
Participates in nursing committees, medical and ancillary committees to ensure nursing division is actively linked to and in collaboration with all patient care systems
Ensures that Magnet and safety initiatives are planned and implemented
Establishes Shared Governance/Clinical Practice Committees for CCH Specialty Care Centers
Develops relationships with collective bargaining representatives and labor leaders to ensure that CCH strategies and priorities are known and drivers of clinical decisions and performance
Provides guidance and reviews disciplines of clinical staff related to clinical performance, competency, skill level and patient safety- participates in the disciplinary process as needed
Executes on strategic initiatives and ensures accountability for implementation / monitoring by clinic management staff
Leads clinical policy development specific to CCH Specialty Care Centers
Ensures that CCH Specialty Care Centers are in a state of continual readiness for Joint Commission and other regulatory bodies
Partners with Operations, physician leadership and other system leaders for CCH Primary Care Centers for policy development, implementation of initiatives that ensure performance improvement in safety/ quality, patient experience and efficiency
Collaborates with other system clinical leaders (Social Work/ Behavioral Health, WIC, pharmacy, IT, etc.) to develop policies/ practice which are applicable to care delivery in CCH Primary Care Centers
Collaborates with CCH Nursing Education department to develop/ implement education relevant to Health centers
Collaborates with CountyCare and Managed Care Network to ensure HEDIS measures are met and high/ moderate risk patients are appropriately identified and receive care/ support
Performs other related duties as required
Licensed as a Registered Professional Nurse in the State of Illinois
Graduation from an accredited institution of Nursing
Master's degree in Nursing, Business Administration, Healthcare Administration or a related field (Must provide official transcripts at time of interview)
Seven (7) years of professional nursing experience with at least (2) years of experience in an ambulatory care setting
Five (5) years of nursing management experience with a large scope of responsibility; and supervision of a large number of staff with at least Two (2) years of management experience in specialty care
Three (3) years Director (executive) level administration experience
Must be able to travel to work sites throughout Cook County
Previous experience working with organized labor
Ambulatory Care Nurse Certification, Nursing Leadership, and/ or Specialty Nursing Certification
When applying for employment with Cook County Health & Hospitals System preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
MEET THE MINIMUM QUALIFICATIONS FOR THE POSITION.
IDENTIFY AS A VETERAN ON THE EMPLOYMENT APPLICATION BY ANSWERING YES TO THE QUESTION "Are you a Military Veteran?"
ATTACH A COPY OF THE VETERANS DD214, DD215 or NGB 22 (NOTICE OF SEPARATION) AT TIME OF APPLICATION FILING.PLEASE NOTE: IF YOU HAVE MULTIPLE DD 214S, 215S, OR NGB 22S, PLEASE SUBMIT THE ONE WITH THE LATEST DATE. COAST GUARD MUST SUBMIT A CERTIFIED COPY OF THE MILITARY SEPARATION FROM EITHER THE DEPARTMENT OF TRANSPORTATION (BEFORE 911) OR THE DEPARTMENT OF HOMELAND SECURITY (AFTER 911). DISCHARGE PAPERS MUST LIST AN HONORABLE DISCHARGE STATUS.DISCHARGE PAPERS NOT LISTING AN HONORABLE DISCHARGE STATUS ARE NOT ACCEPTABLE
A COPY OF A VALID STATE ID CARD OR DRIVER'S LICENSE WHICH IDENTIFIES THE HOLDER OF THE ID AS A VETERAN, MAY ALSO BE ATTACHED TO THE APPLICATION AT THE TIME OF FILING.
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
100% Tuition Reimbursement for nursing-related programs
MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER