Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third party payer or the patient. Provides front-door customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.
Minimum 2-3 years in Admitting / Registration or hospital billing experience, or working knowledge of registration, insurance, and billing requirements. Possesses background in medical terminology and experience with medical insurance. Maintains ability to quickly assess and respond appropriately to emergency situations. Detailed and quality oriented with strong problem solving and the judgment to interpret data and take appropriate action in circumstances and situations which vary. Equivalent relative experience dealing with the public is required.
Newark Beth Israel Medical Center is an Equal Opportunity Employer