This position is responsible for fitting patients with durable medical equipment (DME) and to ensure successful fitting outcomes. The position is also responsible for performing other processes related to DME fittings and assisting with general operation.
Assists patients in properly fitting, measuring and adjusting prefabricated and off-the-shelf orthoses such as cervical orthoses, knee braces, ankle walkers and pressure gradient hose. Educates patients on the use and maintenance of products.
Provides evaluation of selected orthotic needs of patients and educates patients on the application, use, care, and expected outcome for DME products as indicated by the physician instructions and manufacturer recommendations.
Obtains required patient and insurance information for pre-registration, benefit verification and pre-authorization. Verifies that prescription information is complete and accurate. Schedules fitting appointments in system.
Completes assessment notes on patient records and maintains accurate documentation of patient care provided. Posts charges for durable medical equipment (DME) and other applicable medical products in the system.
May assist with purchasing of retail merchandise and durable medical equipment. May assist with sales and general operations including inventory, merchandise display and customer service. May assists in the planning and development of department actions to achieve department/service goals.
Maintains main supply inventory and completes daily/bi-daily purchase orders for products used in clinics that fall below par levels and submit for approval and ordering. Checks in all orders delivered and disburse deliveries to intended departments and/or persons. Pulls product to be transferred to satellite offices and complete daily inventory transfers from main supply to satellite offices.
Reviews surgery schedules the day prior and check for add on surgeries to ensure product has been delivered to patient or to have the courier deliver products to surgery center. Prepares Post Op surgery equipment into bags to be delivered to patients and coordinate delivery of the products to the necessary office.
High school diploma/GED or equivalent working knowledge and two years of fitting of soft goods and bracing in a clinical setting.
BLS certification is required.
Must complete continuing education to maintain certification and/or current practices. Requires the ability to establish and maintain effective working relationships with volunteers, staff and community members. Requires strong retail customer service skills and knowledge of, and ability to operate, business machines. Must possess the ability to communicate sufficiently to perform duties in a manner consistent with departmental scope of services and standards.
Basic knowledge of medical terminology, computer literacy and keyboarding skills are required.
Current certification as a DME Fitter. Associate's Degree preferred. Prior supervisory experience is preferred. Prior experience in healthcare, including familiarity with Medicare and private insurance companies is preferred for certain assignments.
Additional related education and/or experience preferred.
Internal Number: 267306
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.