The Supervisory Health Technician serves as the first level supervisor in collaboration with the Primary Care Team and Chiefs, has responsibility and accountability for the administrative direction and operations of the Primary Care clinic module. The incumbent is responsible for ensuring that all phases of work performed by non-provider ambulatory care module personnel conform to all standards regarding quality and quantity of work and which enhanced patient focused care. Specific duties include, but are not limited to, the following: Selects or recommends selection of candidates for vacancies, promotions, details, reassignments. Develops, modifies, and/or interprets performance standards. Initiates action to correct performance or conduct problems and prepares appropriate documentation. Ensures education and compliance with security directives for employees with access to classified or sensitive material Reviews position description to ensure accuracy and most effective utilization of personnel resources. Approves leave requests, (including vacation time and sick leave) comp time and overtime. Plans, coordinates, and adjusts workload and makes assignments of employees to provide adequate staffing coverage within the clinic. Assures means tests completion and action required reports are completed in a timely manner. Oversees clinic processes related to compliance and billing. Assures environment is kept safe and follows occupational health, fire, and safety instructions for performance on the job. Assures that patients are properly enrolled and workload is properly credited to accuracy reflect number of unique patients. Ensures clinic has adequate supplies and equipment to meet patient care needs. Conducts analysis of work, staff and equipment and makes adjustments to ensure smooth delivery of direct patient care. Formulates and directs on-the-job training program to provide technically competent employees. Completes all performance appraisals and proficiency reports for employees in a timely manner. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 7:30am-4:00pm Telework: Not Available Virtual: This is not a virtual position. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.