Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition(r).
We are currently seeking aFull-Time Telehealth Systems Analyst (TSA) who will support the Center for Virtual Health's efforts to grow and expand a centralized telehealth program which meaningfully engages with patients and consumers virtually to improve their health outcomes. The TSA will be a crucial member of the Center for Virtual Health, leading all aspects of the technical integration and development of several simultaneous telehealth products.
Principal Duties and Responsibilities:
Develop core workflow technical components using both internal and vendor-managed systems such as Cerner, Twistle, Sales Force, etc.
Maintain key marketing and communication infrastructure such as SharePoint sites, Zoom meetings, etc.
Define technical and business components within application lifecycles - these include identifying risks, technical limitations, and opportunities of each project.
Assist in the planning phase of projects and assist in researching the current landscape state and establishes business and technical requirements for each project.
Log, monitor, document and resolve application software problems, issues, risks either directly or with the assistance of others (e.g., Infrastructure staff, other application staff, the vendor, etc.).
Evaluate documented resolutions and analyze root cause trends for ways to prevent repeated future problems.
Develops test plans, oversees the testing efforts, and evaluates if the development meets pre-determined requirements.
Creates clear process flow diagrams to explain complex technology interactions (flowcharts, block diagrams, etc.)
Education and Experience Requirements:
Bachelor's Degree required (Master's preferred) - B.A. / B.S., Management Information Systems, computer science or other engineering discipline preferred.
At least five (5) years of analyst experience.
Experience working as a healthcare systems analyst preferred and telehealth experience a plus.
Experience evaluating and implementing new technology solutions.
Collaborative and team focused environment
Full Medical, Dental, Vision, Life Insurance, etc.
403(b) with company match!
Generous paid time off
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.