Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-Time, Monday – Friday
The role you’ll contribute:
The AHMG/Ambulatory Clinical Informaticist has an extensive understanding of healthcare applications in use at AdventHealth, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to facilitating a secure, effective, integrated electronic medical record system that continually improves outcomes, reduces cost, increases efficiency, and enhances user experiences. Primary responsibilities include collaborating with providers, all clinic staff and operational leaders to design, test, train, implement, evaluate, and maintain clinical applications and other associated systems. This position cultivates strong, supportive relationships with executives, clinical leaders, clinicians, clinic staff and operations based on appropriate professional interactions, demonstrated ability to perform principal duties and consistent, timely follow-though.
The value you’ll bring to the team:
Coordinates AHMG/Ambulatory Informatics projects for assigned ambulatory locations to include evaluation of requests, analysis of information, presentation to pertinent committees, implementation, education, and post-implementation evaluation and support. Sets objectives and summarize the strategic directions for the work group. Researches, Validates, and logs EMR enhancement requests.
Serves as resource person and role model in the use of clinical information systems. Maintains thorough knowledge of the computer system.
Proactively assesses clinic workflow processes, identifies gaps, defines necessary process changes, and develops workflows in coordination with operations related to the implementation of new solutions or functionality at a regional level.
Shares application tips with clinicians and clinic staff to improve their workflow efficiency and guides to best practices. Assists customer with personalization of the application for unique department scenarios using application tools within electronic health record foundation.
Collaborates with all impacted clinics within region, AHMG leadership, end users, vendors, and associates to ensure overall effective and efficient operational system functions and workflow. Represents the clinical perspective of issues with the implementation of clinical systems.
Coordinates with market-based training team regarding education and training on new applications or functionality. Conducts train-the-trainer, Service Line Expert, upgrade, and other training when necessary. Incorporates in person (via classroom or campus rounds) and virtual learning to deliver requirements to staff.
Provides consultation in the areas of process redesign and evaluating clinical software products. Provides input to standards, policies, and procedures to improve overall team efficiency and effectiveness.
Assists with executing change management strategy (communication, buy-in, training, technical support) to enable smooth implementation of new application changes and enhancements. Promotes a positive attitude to change and effectively communicates “why” change is necessary.
Monitors and analyzes aggregated data to identify trends related to clinical processes and outcomes resulting from information technology tools. Identifies barriers and opportunities to improve measurement of and compliance with outcome metrics.
Identifies and coordinates the management of risk and quality assurance issues that arise, escalating unresolved problems to the appropriate decision-making bodies, as needed. Works closely with AIT and operational leadership to facilitate system issue resolution.
Clearly and effectively transmits technical and business concepts and ideas using oral and written modalities. Communicates changes made in the application to site contacts and team members
Majority of time on job will be at assigned clinics but must be able to travel nationally to support major implementations as well as acquisitions across AHMG
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.