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Duke University Hospital

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research.

Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area.

For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology.

Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

General Description of the Job Class

Plans, coordinates and administers activities for the Duke Cancer Institute's (DCI) disease-based programs.  A hybrid work schedule is available after  1 year on-site.  

Duties and Responsibilities of this Level

Project Coordination / Reporting and Analytics (50%)

• Monitors and evaluates disease-based program key performance indicators for effectiveness, investigates trends. Provides independent analysis and recommendations to Administrative Directors, Program Directors and operational leaders across DCI.
• Leads strategies to improve program effectiveness including leading template optimization imitative efforts DCI-wide, overseeing referral network engagement and tracking efforts, and
• Prepares reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions for disease-based programs. Identifies opportunities where gaps in reporting exists, leads build efforts for new analytical tools in conjunction with DCI clinical analytics teams, DHAS, PRMO and Finance teams across DUHS.
• Compiles standard data reports on a monthly, quarterly, and annual basis for each disease-based program. Leads report outs and action items to address adverse trends based on stakeholder feedback
• Fills ad hoc data requests using existing tools and dashboards on an as needed basis
• Supports reporting and data needs for business justifications and strategic planning efforts, including strategic analysis for annual programmatic growth plans, space expansion and provider recruitment. Support compiling SBAR requests for business plans and for new provider justifications.

Administrative Coordination (50%)

• Plan, coordinate and administer activities of assigned disease-based programs to include developing, implementing, and supervising related procedures, processes, services and systems.
• Supervise programmatic assistant staff performance across DCI including recommending various personnel actions including, but not limited to, hiring, performance appraisal, promotions, transfers and vacation schedules.
• Develop, plan, coordinate and implement activities including, but not limited to, seminars, conferences, workshops, short courses, clubs, shows, public events and other related programs, including Strike Out Sarcoma 5K Run/Walk, Crush 5K Run Walk, LCI Lunge Run, Melanoma Annual Consortium, GU Patient Education Symposium & Tackle Tailgate, and Light the Night events, to name a few.
• Coordinate and/or participate in public relations activities to include preparing and supervising the production of brochures, bulletins, newsletters and other promotional materials and/or publications, preparing press releases, designing ads and fliers, and responding to inquiries; develop plans and schedules for release of publicity materials for the disease-based programs
• Represent assigned programs; serve on various committees and attend professional meetings on behalf of DCI administrative leadership and programmatic administrative directors.
• Maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives and activities related to generalized practice management, such as provider onboarding and offboarding, provider change forms, etc. 
• Involved in the preparation of budgets; forecast, monitor, verify and reconcile expenditure of budgeted funds as appropriate
• Perform other related duties incidental to the work described herein.

Minimum Qualifications

Education

Work requires analytical, communication and organizational skills generally acquired through the completion of a bachelor's degree program

Experience

Work requires three years of experience in program administration or AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE involving academic, instructional, or counseling activities to acquire skills necessary to plan, coordinate, and implement a variety of program activities and events.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University Health System

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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